Cancellation and Refund Policy
Booking Your Class with Ease
To help you plan your day with more peace of mind, we offer pre-booking for all classes. When you reserve your spot, we lovingly hold space for you—it’s our way of supporting your path to practice.
All bookings must be made at least 2 hours before class starts, either online or by calling us at 705-321-2545. At this time, we are not accepting walk-ins, so please book ahead.
Waitlist Wonders
If a class is full, don’t worry—you can still join the waitlist. Should a spot open, the system will automatically confirm the next person in line. You’ll receive a message (via email or text, depending on your settings) to let you know. Once you're confirmed, it’s your responsibility to attend or cancel with care.
Need to Cancel a Class? We Understand.
Life happens. We get it. If you need to cancel a regular class, please do so at least 3 hours before class begins through our app or by calling us. This allows someone else to step onto their mat in your place, and your pass will be credited back to your account.
If you cancel within 3 hours or don’t show up, the class will still be deducted from your pass or you may incur a fee.
Thank you for helping us honour the energy of our shared space and practice.
Class Passes & Memberships
All class passes and memberships are non-refundable, non-transferable, and non-exchangeable. Thank you for your understanding.
Courses, Series, Workshops & Special Events
Full payment is required to reserve your spot in any course, series, workshop, or event.
Cancelling with 72+ hours notice, you may request a studio credit by emailing tracey@tranquilyoga.ca.
Cancelling with less than 72 hours notice or a no-show, we are unable to offer credits or refunds.
Missed sessions within a multi-part program cannot be credited or refunded.
Thank you for helping us honour the integrity of these offerings.
Private Sessions
If you need to cancel or reschedule a private class, please give us at least 24 hours notice. If notice is given later than that, the full session fee will apply. For a Monday 9:30am session, for example, please contact us before 9:30am Sunday.
In the event of an emergency, please reach out to Tracey directly at 705-321-2545—we’ll always do our best to meet you with compassion.
Private Parties & Events
For all special events (corporate, birthdays, bachelorettes, etc.):
Cancellations made less than 24 hours before your event will be charged in full.
Deposits for private parties are refundable up to 7 days in advance.
Late arrivals will still end at the originally scheduled finish time.
Teacher Training Cancellations
Tuition is refundable up to 1 month before the program start date.
After training begins, tuition is non-refundable.
If life circumstances shift unexpectedly, your balance may be transferred to a future teacher training.
The $50 (+HST) application fee and the $450 (+HST) deposit for registration is non-refundable.
If We Cancel a Class or Event
If Tranquil Corners Yoga needs to cancel a class, there will be no late-cancellation fee, and your pass will be credited. If we need to cancel a workshop or event, you’ll be notified by email and receive a full refund or credit, whichever you prefer.
Gift Certificate Policy
Gift certificates are non-refundable, non-transferable, and not redeemable for cash. They make beautiful gifts, but once given, they stay with the recipient.
Let us know if you have any questions or if we can support you further—your journey with us matters deeply.