Cancellation and Refund Policy
Booking Your Class with Ease
To help you plan your day with more peace of mind, we offer pre-booking for all classes. When you reserve your spot, we lovingly hold space for you—it’s our way of supporting your path to practice.
All bookings must be made at least 2 hours before class starts, either online or by calling us at 705-321-2545. At this time, we are not accepting walk-ins, so please book ahead.
Waitlist Wonders
If a class is full, don’t worry—you can still join the waitlist. Should a spot open, the system will automatically confirm the next person in line. You’ll receive a message (via email or text, depending on your settings) to let you know. Once you're confirmed, it’s your responsibility to attend or cancel with care.
Need to Cancel a Class? We Understand
Life happens. We get it. If you need to cancel a regular class, please do so at least 3 hours before class begins through our app or by calling us. This allows someone else to step onto their mat in your place, and your pass will be credited back to your account.
If you cancel within 3 hours or don’t show up, the class will still be deducted from your pass or you may incur a fee.
Thank you for helping us honour the energy of our shared space and practice.
Class Passes & Memberships
All class passes and memberships are non-refundable, non-transferable, and non-exchangeable. Thank you for your understanding.
Courses, Series, Workshops & Special Events
Full payment is required to reserve your spot in any course, series, workshop, or event.
Cancelling with 72+ hours notice, you may request a studio credit by emailing tracey@tranquilyoga.ca.
Cancelling with less than 72 hours notice or a no-show, we are unable to offer credits or refunds.
Missed sessions within a multi-part program cannot be credited or refunded.
Thank you for helping us honour the integrity of these offerings.
Private Sessions
If you need to cancel or reschedule a private class, please give us at least 24 hours notice. If notice is given later than that, the full session fee will apply. For a Monday 9:30am session, for example, please contact us before 9:30am Sunday.
In the event of an emergency, please reach out to Tracey directly at 705-321-2545—we’ll always do our best to meet you with compassion.
Private Parties & Events
For all special events (corporate, birthdays, bachelorettes, etc.):
Cancellations made less than 24 hours before your event will be charged in full.
Deposits for private parties are refundable up to 7 days in advance.
Late arrivals will still end at the originally scheduled finish time.
Tranquil Lotus Yoga Teacher Training – Student Withdrawal & Refund Policy
Application Fee & Deposit
A $50 application fee is required at the time of applying and is non-refundable.
Upon acceptance into the program, a $450 deposit is due to secure your place. This deposit is non-refundable, but it is applied toward your tuition balance.
Tuition Refunds (Before Training Begins)
If you withdraw more than 30 days before the training start date, tuition paid (excluding the $50 application fee and $450 deposit) will be refunded.
If you withdraw within 30 days of the training start date, no refunds will be issued.
Withdrawals After Training Has Begun
Once the program begins, all tuition is non-refundable, regardless of attendance, participation, or completion status.
In the case of unforeseen life circumstances (medical, family, personal emergencies), tuition may be deferred as a credit toward a future training at the discretion of Tranquil Lotus Yoga.
Payment Plans
Students on payment plans remain responsible for completing all scheduled payments, even if they withdraw or do not complete the training.
In special circumstances, Tranquil Lotus Yoga may work with students to restructure payment timelines, but this must be agreed upon in writing.
Attendance & Commitment
Because this is an intensive, professional training, consistent attendance is required. Missed hours must be made up through additional mentoring, assignments, or practice teaching at the student’s own expense.
Failure to complete the required hours and assessments may result in not receiving certification, without refund.
Program Cancellations by Tranquil Lotus Yoga
In the unlikely event that Tranquil Lotus Yoga must cancel the 200-Hour Yoga Teacher Training program (due to low enrollment, unforeseen circumstances, or force majeure), students will be notified as soon as possible.
Participants will be given the option of:
Receiving a full refund of all tuition paid to date (including deposit), OR
Transferring their tuition to a future teacher training program or other eligible offering.
Tranquil Lotus Yoga is not responsible for additional expenses incurred by participants (e.g., travel, accommodations, or personal arrangements).
Rescheduling or Modifications
Tranquil Lotus Yoga reserves the right to reschedule training dates, shift to an online format, or modify the program structure in the case of instructor illness, weather closures, or other unforeseen events.
In such cases, students will be given advance notice and options to continue the training with minimal disruption.
Force Majeure Clause
If circumstances beyond our reasonable control (e.g., natural disaster, pandemic restrictions, government mandates) make it impossible to conduct the training as planned, Tranquil Lotus Yoga will work with participants to provide reasonable alternatives such as rescheduling, transferring tuition to a future program, or partial refunds where applicable.
If We Cancel a Class or Event
If Tranquil Corners Yoga needs to cancel a class, there will be no late-cancellation fee, and your pass will be credited. If we need to cancel a workshop or event, you’ll be notified by email and receive a full refund or credit, whichever you prefer.
Gift Certificate Policy
Gift certificates are non-refundable, non-transferable, and not redeemable for cash. They make beautiful gifts, but once given, they stay with the recipient.
Let us know if you have any questions or if we can support you further—your journey with us matters deeply.